Health systems and health plans have been struggling to effectively manage and use their provider data for more than a decade. New research from Sage Growth Partners surveying 101 health system leaders and 50 health plan leaders, in fact, shows that many organizations continue operating without a “golden record” or single source of accurate and timely provider data.
As a result, data errors are common. Updates are sporadic. And nearly half of executives rate their organization’s data quality as fair or worse — that’s despite most leaders agreeing that clean provider data is necessary to achieve their strategic priorities.
But there is a clear path forward: fix provider data inaccuracies, make sure core attributes stay current, layer in additional data necessary for network-wide visibility.
“Organizations that establish a continuously maintained source of truth for provider data in the next two to three years will have a structural advantage that compounds over time.” — Chief Technology Officer, Academic Medical Center
Read our new report to learn more about:
- The current state of provider data: complex, decentralized, and inaccurate
- The opportunity to leverage clean, unified data as a strategic asset
- Technology’s role in transforming provider data into network-wide visibility
- Three steps to establishing a strong foundation of provider data to help achieve top strategic priorities, including market expansion, enhancing financial performance, and leveraging analytics
Key Findings
85%
of health system executives and 78% of health plan leaders say clean, timely, accessible provider data is essential to achieving their top strategic priorities
28%
of health systems have a fully implemented and maintained “golden record” for provider data; 36% of health plans do
88%
of health systems say inaccurate or incomplete provider data has a ‘negative’ or ‘somewhat negative’ impact on their ability to achieve strategic priorities; and 78% of health plans say their experience is the same
43%
of health systems rate their own data quality as fair or worse, 46% of health plans say the same — and only 12% of both consider their data excellent
92%
of health systems encounter data inaccuracies at least monthly; among health plans that’s 98%
